![]() ![]() ![]() Trying to renew the Kasperksy Total Security subscription today we're finding that all options except UK/Nexway or other local agents are blocked. Our understanding was that all auto-renewal permissions were rescinded at that time as requested.ĭespite this we a few weeks ago discovered that the VPN subscription was auto-renewed by Nexway/Kaspersky UK in late June while we were ill at more than double the cost of the previous year. We have previously been stiffed by the UK/French company for a huge auto-renewal renewal cost for Kaspersky Total Security which support sorted out - they applied an ~ 50% discount and credited us with the difference. The situation in respect of Nexway/Kaspersky UK/subscription renewals seems however to have changed radically for the worse since last year.Ĭan anybody suggest a way around the following issues please? We'd like to continue with Kaspersky but will not do so at any cost. We have run Kaspersky Total Security and VPN on Windows 10 for many years and have been very happy with the products and the quality of technical support.
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